Frequently Asked Questions (FAQs)

1. What is an estate sale?
An estate sale is a professionally organized sale of personal property to settle/liquidate an estate. Often an estate sale is held when someone passes away or has moved into assisted living/memory care and is effectively incapacitated. We do not perform downsizing, remodeling, moving or divorce sales since these are not true estate sales.

2. How much does it cost to hire your company?
There are no upfront fees for clients. We charge a commission on the sale and haul off fees for clean-out. We have different pricing if you are selling a home(s)/commercial property with our REAL ESTATE BROKERAGE partner versus not selling any real estate.

3. What items can be sold in an estate sale?
Everything — furniture, antiques, collectibles, tools, kitchenware, clothing, vehicles, and more. Really, we just do it all. There is no need to ask. We will just take care of it.

4. How do you determine prices for items?
We use our experience, market research, and sometimes appraisals to set fair and competitive prices. Not every item is priced. Most property is not worth what clients think. The goal is to “move” aka “get rid of” the item so it doesn’t have to be thrown away.

5. Do I need to clean or organize the home first?
No. In fact, please don’t throw anything away — even what seems like junk might sell. You will need to remove items bequeathed to loved ones before we setup. Please keep in mind that if you remove most of the truly valuable items you will NOT have a successful estate sale.

6. How long does the process take?
Most sales are prepared in 5–10 days, and the sale itself usually spans 1–3 days (typically Friday–Sunday).

7. What happens to unsold items?
We coordinate donation of unsold items to charity and arrange for removal/cleanout services. Donations are limited and most items are not able to be donated so they are thrown in a dumpster.

8. Do I need to be present during the sale?
No. In fact, we have a policy that clients/family/friends are not present — it allows our team to manage the sale more smoothly. We are a drama free zone and a professional business. Unfortunately we have experienced abusive family members. We expect if an abusive friend or family member appears that the client will tell them to leave immediately. If not, then the contract is breached; we will end the sale immediately, and take 100% of the proceeds.

9. Is everything sold out of the home?
Yes. We hold the sale on-site inside the home, and buyers come to purchase and remove items during the sale days. We do not have a store front and at this time do not do consignment. On a case by case basis we will do an online auction prior to the estate sale.

10. Can you help sell the house too?
Yes. We partner with licensed real estate professional who can list and sell the home after the sale if needed. We offer this because you will save time, money, and logistics using us for everything in your Estate Liquidation.

11. Can you do an estate sale if we already signed with a real estate agent or investor?
Mostly no, but sometimes we make exceptions. We refuse to coordinate or discuss the sale with the real estate agent or investor due to past negative/abusive experiences.

12. Who do you need to meet for us to hire you?
Due to legal requirements and family dynamics, we strictly limit our meetings to legal decision makers meaning the Personal Representative(s)/Executors/Home Owners or a person holding Power of Attorney. We do not want to talk to alternates, other family members, or friends. They are not legal decision makers and honestly make this harder than it needs to be.

13. What if someone is still living in the home?
We will not conduct a sale or cleanout until the home is vacant, meaning no one is living in the home.

14. Do you provide security or have issues with theft?
We have never had an issue with theft and yes, we staff the home and provide only one exit in and out of the home during the estate sale.

15. Why are you better than your competition?
We are a one stop shop/the easy button for Estate Liquidation. We also have competitive rates, multi-faceted experience and high value institutional clients such as credit unions and law firms.

16. Is there a cancellation or termination fee if we decide to not go through with an estate sale?
Yes and we go over it in the consultation.

17. Can you provide us pictures or video from previous sales?
We do not have print marketing or materials of that sort due to privacy. We strictly advertise the contents of a sale during the actual marketing period of the sale. Our google reviews and YouTube channel speak for us. Please consult those.

18. Do you expect us to sign paperwork during a consult? Is the consult free?
Yes, we do expect you to sign paperwork and restrict our consultations to 30 minutes. We assume you have reviewed our website thoroughly. If you retain our services, the consult is free. However due to abuse from the general public we will charge $100 for a consultation that does not end in the retention of our services.

19. Do you work in apartments, rentals, town homes, etc?

We do not work on estates where the residence is a rental unless the client has the legal authority to also sell that rental. To be more clear, we do not accept tenants as clients. Also, we will not do sales in restrictive communities with no parking or clusters townhomes/condos/apartments. We are mostly doing sales in single family residences.

20. Will you do an estate sale for our storage unit?

No, we do not. Storage unit companies do not allow it. We will do a cleanout of the storage unit for a flat fee of $3,000.00 to $4,000.00.

21. Can’t you just give us a cash offer for our furniture, belongings, etc?

We do not make cash offers on personal property.