Frequently Asked Questions (FAQs)

1. What is an estate sale?
An estate sale is a professionally organized sale of personal property to settle/liquidate an estate. Often an estate sale is held when someone passes away or has moved into assisted living/memory care and is effectively incapacitated. We do not perform downsizing, remodeling, or divorce sales since these are not true estate sales.

2. How much does your company charge for an estate sale/what’s your commission?
We require a $1,000 non refundable retainer fee due before any work begins. Our commission is 40% or a $2,000 minimum commission, whichever is greater. If you sell the house with us, services are potentially free or discounted - depending on content.

3. What items can be sold in an estate sale?
Everything — furniture, antiques, collectibles, tools, kitchenware, clothing, vehicles, and more. Really, we just do it all. There is no need to ask. We will take care of it.

4. How do you determine prices for items?
We use our experience, market research, and sometimes appraisals to set fair and competitive prices. Not every item is priced. Most property is not worth what clients think. The goal is to “move” aka “get rid of” the item so it doesn’t have to be thrown away.

5. Do I need to clean or organize the home first?
No. In fact, please don’t throw anything away — even what seems like junk might sell. You will need to remove items bequeathed to loved ones before we setup. Please keep in mind that if you remove most of the truly valuable items you will NOT have a successful estate sale.

6. How long does the process take?
Most sales are prepared in 5–10 days, and the sale itself usually spans 1–3 days (Thursday, Friday & Saturday).

7. What happens to unsold items?
After the sale is complete, the client may get rid of the remaining items, hire another company, or hire us for separate clean out services which is a separate agreement and fee.

8. Do I need to be present during the sale?
No. In fact, we have a policy that clients/family/friends are not present — it allows our team to manage the sale more smoothly. We are a drama free zone and a professional business. Unfortunately, we have experienced abusive family members. We expect if an abusive friend or family member appears that the client will tell them to leave immediately. If not, then the contract is breached; we will end the sale immediately, and take 100% of the proceeds.

9. Is everything sold at the home?
Yes. We hold the sale on-site inside the home, and buyers come to purchase and remove items during the sale days. We do not have a store front and do not focus on consignment/online auctions. On a case by case basis, we will take time to sell larger items like boats, cars, motorbikes, bulk collections etc.

10. Can you help sell the house too?
Yes. We are a licensed real estate professional who can list and sell the home. We also can offer cash for a home that needs to be sold quickly. We offer this because you will save time, money, and logistics using us for everything in your Estate Liquidation.

11. Can you do an estate sale if we already signed with a real estate agent or investor?
Yes but ultimately the person with legal authority has to hire us meaning the real estate agent or investor can not coordinate with us since they do not have legal authority to represent personal property in an estate nor do they have a license for it.

12. Who do you need to meet for us to hire you?
Due to legal requirements and family dynamics, we strictly limit our meetings to legal decision makers meaning the Personal Representative(s)/Executors/Home Owners or a person holding Power of Attorney. We do not want to talk to alternates, other family members, or friends. They are not legal decision makers and honestly make this harder than it needs to be.

13. What if someone is still living in the home?
We will not conduct a sale or clean-out until the home is vacant, meaning no one is living in the home. Due to safety and security, we can not be flexible on this point.

14. Do you provide security or have issues with theft?
We have never had an issue with theft and yes, we staff the home and provide only one exit in and out of the home during the estate sale.

15. Why are you better than your competition?
We are a one stop shop/the easy button for Estate Liquidation. We also have competitive rates, multi-faceted experience and high value institutional clients such as credit unions and law firms. We are also real estate professionals that can bundle services to save time and money.

16. Is there a cancellation or termination fee if we decide to not go through with an estate sale?
Yes, and only if you have signed an agreement with us.

17. Can you provide us pictures or video from previous sales?
We do not have print marketing or materials of that sort due to privacy. We strictly advertise the contents of a sale during the actual marketing period of the sale. Our google reviews and YouTube channel speak for us. Please consult those.

18. Do you expect us to sign paperwork during a consult? Is the consult free?
We DO NOT do consults. Our information is provided here, Google Reviews, and our YouTube channel plus initial contact and information we email you. During a first meeting, we go over the 2 and a half page contract thoroughly and have you sign to being the execution of services.

19. Do you work in apartments, rentals, town homes, etc?

We do not work on estates where the residence is a rental unless the client has the legal authority to also sell that rental. To be more clear, we do not accept tenants as clients. Also, we will not do sales in restrictive communities with no parking or clusters town-homes/condos/apartments. We are mostly doing sales in single family residences. Some town-homes are not in clusters and can accommodate parking for an estate sale.

20. Will you do an estate sale for our storage unit?

No, we do not. Storage unit companies do not allow it. We will cleanout the storage unit for a flat fee of $3,000.00 to $4,000.00.

21. Can’t you just give us a cash offer for our furniture, belongings, etc?

We do not make cash offers on personal property but are happy to offer clean out services.

22. Are you insured?

Yes!